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Master Account (linking multiple accounts) ezSupporter

Master Account allows you to link up to five Global ezboard accounts together for easier access and multiple account management. With Master Account you can switch accounts on the fly from the Control Center, or on any community - even during posting. Please be sure to read the Master Account Policies and Regulations before using this feature.

Key Information

How to Use Master Account


How to begin using Master Accounts

  1. Log in into your ezSupporter account, or what is to be your "Master Account."
  2. Click on the Link/Unlink Accounts link under your username.
  3. Follow instructions to link accounts.

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How to link accounts to my Master Account

  1. Log in to your Master Account.
  2. Click on the Link/Unlink Accounts link under your username.
  3. Click on the link an account button.
  4. In the field provided fill in the username and password of the account to link.
  5. Click the Link Account button. You should be taken back to the Linked users screen.

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How many accounts can I link?

You can link 4 accounts to your Master Account. You can change the linked accounts at any time. Remember when you link an account the email address and password change to match the Master Account. When an account is unlinked, the email and password will not revert back, although you will be able to change these fields after it is unlinked.

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How to Unlink an account

  1. Log in to your Master Account.
  2. Click on the Link/Unlink Accounts link under your username.
  3. On the next page you will see all linked accounts listed .
  4. Check the box next to the account to be unlinked.
  5. Click on the Unlink Checked button.

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How to switch between accounts

To change your username from your Control Center.

  1. Go to the my account tab.
  2. Select a username from the dropdown menu.
  3. Click on the Manage button. You will now be logged into the new account .

To change your username - and login as the username - from a community.

  1. Go to any page of the community where you see Logged in as [UserName].
  2. Your username is now a link - click on your username and you will be taken to the switch user page.
  3. Click on the user name you want to switch to and you will be automatically be logged into that account and returned to the community.

Switch between usernames without changing who you are logged in as on the ezboard.

  1. To change your username for only one post, click on the reply or new topic button (may vary from community to community).
  2. From the dropdown menu under Username on the posting screen - choose the username.
  3. Complete the post.
    Remember - you will not be logged in as this name; you will only make a post with it.

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Master Account Policies and Regulations

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