TOP QUESTIONS
POSTING MESSAGES
ACCOUNT & FEATURES
TOP QUESTIONS
What is a Global user?
If you created your account from ezboard’s homepage (http://www.ezboard.com), then your account is Global. Once you have a Global account, you can use a single user name to participate in all communities and access many customization options in your own Control Center. If you want to become a Global user, please register here. You can also register for a Global account by clicking on the Register Your Free Account link at the top of any community.
topWhat is a Local user?
You are a Local user if you registered for a Local ezboard account at a particular community. A Local account can only be used at the community where it was created. As a Local user, you will receive many of the same benefits as a Global user with one major disadvantage: If you decide to post on another community, you will not be recognized as a registered user. We recommend that you create a Global account to take full advantage of the ezboard community network. To register as a Global user, please register here.
I forgot my password, what should I do now?
If you have a Global account, click here to retrieve your password. Type in your user name and click the Send button. Your password will then be sent to the email address that we have in our records for your account. If you are a local user, please input your username and community like this: yourusername@yourcommunity. For example if your local username is Jeff at this community http://login.ezboard.com/bezboard, it will look like this: jeff@ezboard Do not use the b in front of your web ID and do not put spaces in your username.
I forgot my username and password!
If you do not remember your user name and password you will need to create a new account. To create a new Global Account, click here. If you are the creator of a community, please email accounts with the link (web address) to your community.
How do I change my email address?
If you need to change your email address, login to your Control Center and click on the Edit Profile link. Under the Contact Information heading, click on the Change Email Address link. Enter your new email address in the first field and again in the field below it. Click on the the Save Changes button.
Caution: Changing your email address automatically changes your password. Your new password will be sent to your new email address. If you enter an invalid address, you will lose access to your account.
Can I change my user name?
Once an account has been created, it is not possible to change your user name. If you want to use a different user name, you will need to create a new account. You can create a new Global Account here.
Can I change my Local account into a Global account?
It is not possible to change a Local account into a Global account. If you would like to switch to a Global account, you will need to create a new account here. Conversely, it is not possible to change a Global Account into a Local Account.
Can I delete my account?
Yes, you can delete your account as long as it is not an ezSupporter account or an ezOp of a community. For more information, read the Account Deletion FAQ.
Can I choose/change my account password?
You choose a password if you are creating either a Global or Local account. Also, you will be able to change your password at any time. To change your password, login to your Control Center and click on the Account Preferences link. Under the Privacy and Security heading, click on the Change My Password link. Type your current password in the first field, then your new password twice, containing only letters and numbers. Note: All passwords are case-sensitive. Therefore, the password ezboard is not the same as the password Ezboard or EZBOARD.
How do I login and do I need to?
If you are a Global user, you can login by using the login link available at the top right corner of every page on our website (including this one) or at any community by clicking the Login link. Whether or not you will need to login depends on your browser and how your cookie is stored. However, it is always best to login so that you have access to all of ezboard's features. If you are a Local user, you must login at the community where you registered. Just click on the Login link at your community and type in your user name and password.
I use AOL and I am having problems validating my account. What should I do?
If you are an AOL user, you will need to copy and paste the validation link we sent you into your browser address bar. Once you have copied the entire link then you must click enter to validate the account. For more information on how to cut and paste the URL click here.
If you have not received our validation letter, Please check your Bulk mailbox for your email account. If that does not work, please click on this link which will email you your default password.
I cannot stay logged into my account. What now?
There are several things that we would like you to try. First, verify that the date on your computer's operating system is correct. Here are the instructions for that:
- Click on the Start button
(assuming that you have Windows on your computer) - Click on the Settings
- Select the Control Panel
- Click on the Date and Time
- Change it accordingly.
Next try these things:
- Try deleting your cookies. Click here for instructions.
- Then log in using this link (if you are a Global user) or from your community (if you are a Local user).
- If you still are prompted by login screens when you are in your Control Center, repeat step 2 and try again.
I just created an account, but I cannot login. What now?
Before you can use your user account you must validate it by first clicking on the link provided in the validation email. If you have not received your validation email, please check the Bulk mailbox of the email account that you registered with. If you cannot find the email, click here to resend your validation email. If that still does not work, please email accounts and fill out the appropriate form fields.
POSTING MESSAGES
Do I have to register in order to post a message?
Each community is different and the decision is up to the administrator of that particular community. If you see a Register link at the top of the community’s main page, this means that you must register before posting on that community. Please be aware that there are two levels of registration (Global and Local).
How do I post a message?
For information on posting, click here.
How do I edit my post?
For information on how to edit your post, click here.
It won't let me post even though I am a registered user. What should I do?
Please make sure that you are logged in. Some community administrators will only allow registered users to post in their forums. If you are asked for a special password in order to post a message, the administrator of that particular community has password protected his/her forums. Until you contact the administrator and ask for the special password, you will not be able to post in that forum.
I want to post in another community. Do I have to register again?
If you are registered as a Global user, you have the ability to post on any community. If you are a Local user, then you will only be recognized as a registered user at the particular community where you registered. We strongly recommend that all users create a Global account. To become a Global user, click here. In some cases, you are allowed to post as an unregistered user. However, there are particular communities who will only allow registered users to participate.
How do I use ezPost to include a link or image in my post, or change the format (color, size, style) of my text?
Our ezPost tool makes it easy for you to customize your post with text effects, links, images, or any other of our posting formats. When you click on any button – a window will pop-up with a text box. Type in your text and click OK to format that text.
For IE users: You can type out your whole post first and then highlight sections to format with ezPost. Simply highlight the text to change and click on the button to make the change.
More information on the ezPost feature
Can I use HTML in my posts?
In part, this answer depends on the specific community where you are trying to post because it is up to the administrator(s) of the community to allow or disallow HTML. If HTML is allowed, you will see a HTML radio button in the ezPost interfact. Click it if it is not already selected to use HTML in your posts.
How can I post a poll?
You can only post a poll as a topic if the Administrator of the board provides you with this option. If polls have been enabled, click on New Poll within the topic section of the forum to create your own poll as a topic.
What is a Community/Web ID, how do I find it, and where do I use it?
The Community/Web ID of a community can be found toward the end of the community’s main-page URL. Here is an example URL:
http://go.ezboard.com/bezboard
In this URL, the web ID is bezboard (the b in front of ezboard represents board). Once you know a community's web ID, you can type it into the Quick Jump box in your Control Center (under My Account) and it will take you directly to that community. You can always type go.ezboard.com/bwebid inot your browser addrtess bar to take you to the given community.
ACCOUNT & FEATURES
How do I make my email address part of my Public Profile?
If you want your email address available to the public, you can choose to do so in your Public Profile. Login to your Control Center and click on the Edit Profile link. Under the Contact Information header you will see the Show Email Address option. Check the box adjacent to it. Finally, click the Save Changes button at the bottom of the page.
It won't let me login from the ezboard home page. Why?
The login links on the www.ezboard.com website are for Global users only. If you are a Local user, you can only login at the specific community where you created the account (by clicking on the Login link at the top of the community).
I am a registered user. How do I use my Control Center?
Your Control Center will allow you to access many great customization options. To access your Control Center, simply login with your user name and password. Once logged in, you will be in your ‘My Account’ tab. Your My Account tab contains a number of features including your personal icon (a small image that will appear next to your post), custom signature and personal photo (an image of your choosing that appears next to your name). The other tab in your Control Center is your, ’My Community’ tab. Users may use this link in order to create communities. Administrators use this tab to manage their communities.
I tried to register, but it says that my desired user name is taken. Why?
(Are you a Local user? Unless you reserve your user name in a Global account, there is no guarantee that you will be able to use the same name at another community.) If you are registering for a Global account and a page appears with the heading User Name Already Taken, then another user has already registered that name. Try again with either a different user name or a variation of the name with which you originally wanted to use.
Why is my image not working?
Have you correctly typed in the complete URL (web address) of your image? Also, if your image resides on your computer, you will have to get your image a URL (web address) before you can use it on your community. If your picture is already a part of a website (already has a URL), you may need to download it to your computer first and then upload it to another site (because certain services do not allow their images to be used on other sites). Once you have done this, your image will have its own, new URL which you will be able to use on your community.
What is "Mark All Read"?
For the complete directions on how to use the Mark All Read feature, click here.
Can I mark only one forum as read?
Yes. There is a Mark Forum Read link near the top of the main page of each forum which is similar to the Mark Forum Read link (see question above).
What is "Show New Only"?
For information on how to use the Show new only feature, click here.
Why do some users have a small icon next to their user name?
All registered ezboard users have the option to display a personal icon next to their user name when they post a message. For the complete directions on how to use a personal icon, click here.
Is the personal photo (the image under the user name) feature available to everyone?
The personal photo option is available to all registered users. For information on how to use a personal photo, click here.
How do I rate a topic?
To be able to rate a topic, you must be logged in using an account that is able to post at that particular community. Once logged in, go the post-and-reply page (the page where the actual messages are displayed) for the topic which you would like to rate. If you see Rate this topic: near the lower-right of the page, click on the adjacent upside-down-arrow button and choose a rating. Finally, click the Go button to submit your rating.
Can I send another user a private email?
If you are a registered user and are logged in, you can send another registered user a private email by clicking on his/her user name (e.g. in one of his/her posts). After clicking on the user name, you may see a ‘Send me a Private Message’ link. Click on that link and fill in the subject and text window with your message. Click the Send button
How do I receive email notification when a user responds to a topic?
To receive an email notice each time a user responds to an existing topic, go to the post-and-reply page (the page where the actual messages are shown) for that topic. Near the bottom of the page, you will see a Subscribe link or icon. Click on this link/icon. If you are not logged in, you will be asked to type in your email address and then to click on a Subscribe button. To stop receiving email notices for any response to a topic, take the same steps except click on the 'Unsubscribe' link.
Where can I find a list of communities I am a member of?
A list of communities you currently belong to can be found in the Community Membership screen. There you can select memberships you would like to delete. To view the list, simply login to your Control Center and click the Community Memberships link below the My Recent History header.
How do I remove myself from a community's member list?
If you no longer wish to remain a member of a community, it is now possible to delete your membership. Deleting a membership will ensure that you will not receive admin emails going forward from that specific community. You will also lose any custom titles or powers granted to your user name. To delete a membership, simply login to your Control Center and click the Community Memberships link below the My Recent History header. Once inside the Community Membership screen, you will see all the communities you currently belong to. Simply place a check box next to the ones you wish to delete your membership from and click the Remove Membership button.
Help Center