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Account Deletion FAQ

Account deletion is an irreversible process and we advise that you read through this FAQ carefully before proceeding. If you have any further questions about the deletion of your account, ezboard staff will be happy to answer them in the support forums or by opening a support client ticket.



Why would I want to delete my account?

If your account is unused and you want to ensure that no one can gain access to it, you may choose to delete it. Once the account has been deleted the name itself can be re-registered as a new account. Additionally, account deletion will allow you to register a new account at the same email address (as long as you’re not already over the account registration limit – see FAQ #3 below).

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What are the restrictions on account deletion?

A) ezOp accounts cannot be deleted. You must transfer your ezOp status to another administrator before you can delete your account.
b) ezSupporter accounts cannot be deleted. Once ezSupporter runs out you will be able to delete your account. Linked accounts must be unlinked first before they can be deleted.

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Can I register a new account at the same email address after I delete my account?

Yes, as long as you are not over the account registration limit for your email address. Non-Supporter (free) emails are allowed one account per email, and ezSupporter (paid) emails can have up to five accounts per email address. If you are deleting your one and only account for a specific email address, you will be able to register another free account right away.

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How do I delete my account?

To delete your account, simply login to your Control Center and click on Account Preferences . Once in the Account Preferences screen, click the Delete this account link. You will be taken to a screen that asks you to confirm your request. Once you have done that, you will receive an email with instructions on how to delete your account. Only by following the instructions in the email will you be able to delete your account from the ezboard system.

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