faq

Community Security FAQ





What is High Security and how do I turn it on?

High Security is a user feature designed to make your ezboard account safe and secure from potential hackers. As an administrator, it is especially important to keep this on as access to your account means access to your community. We recommend turning High Security on. Click here to read more and learn how to turn it on.

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How do I make my ezboard community more secure?

We offer a number of options to protect your ezboard community. If you do not want your ezboard to be found in Forum Find, our keyword and category search feature, you can make it unsearchable. You have the ability to restrict registration from everyone to only registered members to requiring a password before making your first post. You can make your community completely private by using our Gold Community feature: Membership by Approval (MBA). You can either password protect your forums or make them invisible to anyone not on the allowed user list. Furthermore, to control spamming you can create membership levels that include posting and viewing limits. To further your community's security, you can either password protect your forums or make them invisible to anyone not on the allowed user list. For more information on registration and security options, please click here.

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How do I make my community unsearchable?

If you would like your community to not show up in Forum Find public search results all you need to do is log in to your Control Center and click on the My Community tab. Once there click the Forum Find Settings button and uncheck the box Make My Community Searchable and click Save Changes.

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How do I control who can view my community?

First, login to your Control Center. Once there, go to the My Community tab and manage the correct ezboard. Now click on the 'Security Settings’ button. Under Who Can View you will see 3 options on how to regulate who can view your community. Click on each for further explanation and select the viewing restriction you desire.

How do I control who can post in my community?

First, login to your Control Center. Once there, go to the My Community tab and manage the correct ezboard. Now click on the 'Security Settings’ button. Under Who Can Post you will see four options on how to regulate who can post (membership). Click on each for further explanation and select the posting restriction you desire.

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What does it mean when my ezboard community is private?

A private community is one that is accessible only by users who are approved members. Users who are not approved members will not be able to view your community. You can achieve this level of privacy with Membership by Approval (MBA) strict mode.

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How do I make my forums private?

Login to your Control Center and click on the My Community tab. Manage the ezboard that you would like to make the changes to. Scroll down to the Forum Specific Administration section and select the forum you wish to change. Now click the Security Settings button. Enter a password into the space to the right of Private. Only people that know the password will be allowed to enter that forum. You can also manually add registered users to the allowed-users list by clicking on the Manage Allowed Users link located at the Password and Visibility heading. If desired, you can have different passwords for different forums. The system will prompt the user for the password only the first time. If the user enters the correct password, it will add his/her name to the allowed-users list. Anyone on the allowed-users list will not be prompted again. If the administrator changes the password, he/she has the option to erase the allowed-users list and to require users to enter the new password before being allowed in to that forum again.

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How do I make my forums invisible?

Click here for instructions.

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How do I turn off the Post Flood Safety check?

To turn off this feature (it is on by default), login to your Control Center and click the My Community tab. Next, click the Security Settings button and look for the Post Flood Safety Check heading and remove the check in the box to the left of the header. Click the Save Changes button. We do not recommend turning this feature off.

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What is an IP address and how do you use it to ban a user?

  1. What is an IP Address?
    Every time a person connects to the Internet they are given an IP address (which is four sets of numbers separated by periods - e.g.: 206.86.100.18). Some people get a new IP address every time they connect to the Internet (as in dialup service) while others keep the same IP address (as in DSL service). Sometimes a whole group of people will share a small subset of IP numbers (e.g. webTV users).
  2. How to ban users by IP address:
    In your Control Center click the My Community tab and manage the correct ezboard. Click on the Member Management button and look for the Ban by IP Address field at the bottom of the page . Here you can ban and unban IP addresses and IP address ranges. If you type in an exact IP address and ban that address, any user using that IP address will not be able to post on your ezboard. You can also ban ranges of IPs by using the "*" symbol.
    For example; if you ban 206.86.100.* it will ban:
    206.86.100.1
    206.86.100.2
    206.86.100.3
    all the way up to 206.86.100.999
  3. Problems with IP Banning:
    Some users get a different IP address every time they connect and you will have to ban multiple IPs or even a range of IPs. Unfortunately, this may also ban "innocent" users because they happen to use the same Internet Service Provider (ISP), same IP address or similar IP address. Some users may also be able to mask (fake) their IP address using proxy services or other means.
  4. Security Alternatives:
    If IP Banning does not solve your security problem, you can choose to ban the individual user's ezboard account and/or email address. You can turn on MBA and restrict non-members from viewing your board. See How do I make my community private? above You can also choose to make individual forums private, which will require the user to know a special password in order to enter your forum. See How do I make my forums private? above.

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What does it mean to ban by email?

When you ban by email address, all usernames registered with that email address would be unable to post at your ezboard.

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How do I ban users by email address?

In your Control Center click the My Community tab and manage the correct ezboard. Click on the Member Management button and look for the Ban by Email field on this page. Enter the email address that you wish to ban and click Ban.

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What does it mean to ban by username?

When you ban by username, the user will be unable to post at your ezboard if they are logged in as the banned user. However, they can create a new username and post again.

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How do I ban users by user name?

In your Control Center click the My Community tab and manage the correct ezboard. Click on the Member Management button and look for the Ban by UserName field on this page . Enter the user name that you wish to ban and select Global or Local and click Ban.

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What is the difference between an administrator and moderator?

An administrator is a registered user who is in charge of how the entire ezboard community is customized, used and managed. Administrators can assign users with different access priviledges (e.g. assign/revoke administrative or moderator powers, ban/unban users, etc.). Moderators are also registered users given special powers by an administrator of that particular ezboard community. A moderator can edit posts and move, delete and close topics in a forum, but they cannot customize the ezboard. An administrator has the option to make a user a moderator of the whole ezboard community or only of selected forums.

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