ezboard inc  
  •  
  • Register
  • |
  • Subscribe
  • |
  • Products
  • |
  • Support
 
PDF Print E-mail
  • Going Gold
  • Features
  • Create Now!

Gold Community FAQ


  • Why should I purchase Gold Community?
  • What happens if I don't pay?
  • How do I pay?
  • Do I have to be an admin to buy Gold Community?
  • Is my Gold Community completely ad-free?
  • Do I have to pay extra if I go over my page view limit?
  • Where do I find out how many visits my community has?
  • What is the ezSupporter Page View Credit?
  • Does an ezSupporter account come with Gold Community?
  • Can I have more than one Gold Community?
  • What are the subscription duration options of Gold Community?
  • I have a Gold Community subscription. When am I able to renew?
  • If I decide to go Gold, where can I find out how much my community will cost?
  • I checked the cost of Gold for my community and it's way more than $30 for 6 months. Why is that?
  • Can I pay for Gold Community for a year?
  • Can I use my own ads on my ezboard?


Why should I purchase Gold Community?

Features, features, features. With Gold Community you receive the benefit of No-Ads and lots of great features not available in the free version. To view a list of benefits, click here.

' Top

What happens if I don't pay?

You will not experience any of the benefits of being a Gold Community. After the 30-day Gold Community Trial period is over your community will still exist, but you will lose all of the Gold features and ads will return to your ezboard.

' Top

How do I pay?

If you are purchasing Gold Community, you will have 3 direct payment options.

  1. All major Credit Cards accepted (Visa, Mastercard, American Express, Discover)
  2. Paypal Online Payment Service
  3. Check or Money Order mailed to our P.O. Box
  4. AND the innovative community payment option: Community Chest

' Top

Do I have to be an admin to buy Gold Community?

Yes. Only administrators have the authority to act on behalf of their communities. But with the Community Chest feature you can collect funds from your users to ease the financial burden.

' Top

Is my Gold Community completely ad-free?

Yes! As a Gold Community no user -- whether admin, moderator, global, local or unregistered - will see any form of ezboard advertising.

' Top

Do I have to pay extra if I go over my page view limit?

No, think of your subscription price as prepaid for the next three, six, or twelve months. No matter how much your traffic increases during that time period you will never be charged more. However, we will monitor your page views and will adjust rates at your renewal to reflect your current level of activity.

' Top

Where do I find out how many visits my community has?

Go to the STATS button under the my ezboard tab in the Control Center, and find Average Visits per Day. Multiply that number by 30.5 to determine your average monthly page views, which are used to determine the Gold Community price.

' Top

What is the ezSupporter Page View Credit?

All users with an ezSupporter account will have their views deducted from your page view total. This helps to lower your Gold Community Cost - the more ezSupporters that visit your community the lower the cost of Gold for your community.

' Top

Does an ezSupporter account come with Gold Community?

Yes - Gold Community comes with one complimentary ezSupporter account for the ezOp (community owner). All other admins must purchase ezSupporter separately.

' Top

Can I have more than one Gold Community?

Yes - You can purchase Gold Community for as many communities as you manage in your Control Center.

' Top

What are the subscription duration options of Gold Community?

Currently we offer 3 and 6 month subscription options to any community and all renewing Gold Communities have a 12 month subscription option.

' Top

I have a Gold Community subscription. When am I able to renew?

With any Gold Community subscription you will be able to renew at any point 30 days or less prior to your expiration. Until that time you will not see the option to renew in your Control Center.

' Top

If I decide to go Gold, where can I find out how much my community will cost?

Log in to your Control Center and click on the Purchase Services button in the my ezboard tab. Scroll down to the Community Service Options and you'll see the current prices for the different subscription duration. The price is dependent on the average number of page views.

' Top

I checked the cost of Gold for my community and it's way more than $30 for 6 months. Why is that?

Your community's cost is directly related to the your average number of page views per month. Any community that's averaging less than 10,000 page views per month is quoted at the base rate. Above 10,000 page views per month you're charged $1 per month for every 5,000 page views you're averaging above the 10,000 base. For example: If you're averaging 50,000 page views per month your 6 month cost is $78.

' Top

Can I pay for Gold Community for a year?

Only renewing Gold Communities will have the option to pay for a year. Gold Communities receive price breaks when they purchase the package for 12 months. For more pricing information, click here.

' Top

Can I use my own ads on my ezboard?

Yes, you can use your own ads for your ezboard as long as it is a Gold Community.

' Top


 
 
Log In • Register • Subscribe • Forum Search • Products • Support • Legal • Privacy Policy • About • Sitemap
© ezboard, Inc 1999-2005 All Rights Reserved
• Top